Terms and Conditions

1. Acceptance of Terms

Welcome to GOAT. These Terms and Conditions ("Terms") govern your use of our website, mobile application, and services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of the Services after changes constitutes acceptance of the updated Terms.

2. Definitions

• "GOAT," "we," "us," or "our" refers to Mateen Rafeeq Ahemad Attar, operating the GOAT meat delivery service.
• "User," "you," or "your" refers to any person who accesses or uses our Services.
• "Seller" refers to registered vendors who sell products through our platform.
• "Delivery Partner" refers to independent contractors who deliver orders.
• "Products" refers to meat and related items sold through our platform.

3. Use of Services

3.1 Eligibility

To use our Services, you must:

• Be at least 18 years of age or have parental consent
• Have the legal capacity to enter into binding contracts
• Provide accurate and complete registration information
• Maintain the security of your account credentials

3.2 Account Registration

When you create an account, you agree to:

• Provide accurate, current, and complete information
• Update your information to keep it accurate
• Maintain the confidentiality of your password
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

3.3 Prohibited Activities

You agree not to:

• Use the Services for any illegal purpose
• Impersonate any person or entity
• Interfere with the proper working of the Services
• Attempt to gain unauthorized access to our systems
• Engage in fraudulent transactions
• Submit false or misleading information

4. Products and Orders

4.1 Product Information

We strive to display accurate product information, including prices, descriptions, and images. However:

• Product availability is subject to change without notice
• Prices may vary and are subject to change
• Product images are for illustrative purposes
• Weights may vary slightly due to the nature of fresh meat

4.2 Order Placement

When you place an order:

• You agree to pay the specified price plus applicable fees
• Orders are subject to acceptance and availability
• We reserve the right to refuse or cancel any order
• You will receive an order confirmation via email or SMS

4.3 Delivery

Delivery terms:

• We aim to deliver within 30-45 minutes in service areas
• Delivery times are estimates and may vary
• You must be available to receive the order at the specified address
• Additional verification may be required for age-restricted products
• We maintain a cold chain to ensure product freshness

5. Payment Terms

5.1 Payment Methods

We accept various payment methods including:

• UPI (Unified Payments Interface)
• Credit and Debit Cards
• Net Banking
• Cash on Delivery (where available)
• Digital Wallets

5.2 Payment Security

All payments are processed securely using industry-standard encryption. We do not store your complete payment details on our servers.

5.3 Pricing and Fees

• All prices are in Indian Rupees (INR)
• GST and applicable taxes are included in the displayed price
• Delivery fees may apply and will be shown at checkout
• We reserve the right to modify pricing at any time

6. Quality and Safety

6.1 Product Quality

GOAT is committed to delivering high-quality, fresh meat products:

• All products are sourced from FSSAI-certified vendors
• Products are stored and transported in temperature-controlled conditions
• We conduct quality checks before delivery
• Products are cut and packed hygienically

6.2 Food Safety

Users must:

• Store products at recommended temperatures immediately upon delivery
• Consume products within the specified time frame
• Follow safe food handling practices
• Inspect products upon delivery and report issues immediately

7. Intellectual Property

All content on our platform, including text, graphics, logos, images, and software, is the property of GOAT or our licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not:

• Copy, modify, or distribute our content without permission
• Use our trademarks without written consent
• Reverse engineer our software or systems
• Remove any copyright or proprietary notices

8. Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for any indirect, incidental, or consequential damages
• Our total liability is limited to the amount paid for the specific order
• We do not guarantee uninterrupted or error-free service
• We are not responsible for delays beyond our reasonable control

9. Governing Law and Dispute Resolution

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Belgaum, Karnataka.

We encourage users to contact us first to resolve any disputes amicably before pursuing legal action.

10. Contact Information

If you have any questions about these Terms, please contact us: